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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

1. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
B) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
C) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
D) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields

2. Who manages the financing of a Channel Managed Print Services Contract?

A) HP Services
B) HP Partner Account Manger
C) HP Financial Services
D) HP cMPS Partner

3. Which benefits do Channel Managed Print Services resellers receive as part of the program? (Select two.)

A) A USB stick with an automatic assessment tool developed by HP
B) Dedicated SRCP code for special pricing on specific HP Supplies
C) A list of customers to whom they can sell
D) Access to the Channel Managed Print Services pricing tool
E) A hardware box full of tools for technicians
F) Access to dedicated project management support

4. What is a key activity in the contract upload process?

A) The Channel Managed Print Services partner will upload all contracts signed in the previous month by calendar day 5 of the following month
B) All contracts calculated with the HP Pricing Tool are reported automatically by the tool into the pricing tool database
C) The customer will upload all Channel Managed Print Services partner contracts signed in the previous month by calendar day 10 of the following month
D) The Partner Business Manager will upload all Channel Managed Print Services partner contracts that were signed in the previous month by calendar day 10 of the following month

5. What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?

A) A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
B) The supplies and contract information must be consolidated into a single csv file prior to upload to the ICPP portal.
C) All upload files are converted into an XML format prior to uploading to the ICPP portal
D) The supplies import has the correct contract ID to match the contract upload ID.

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