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HP HP2-B115 Exam Syllabus Topics:

HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. What is a benefit of selling HP value rather than specifications'?

A) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
B) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
C) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.
D) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.

2. How does PIN authentication printing reduce the security risk associated when printing in an open office?

A) Employees may otherwise expose company data by leaving printouts uncollected.
B) With an encrypted hard drive, there is no need for PIN Printing.
C) Malicious users could guess the PIN number and retrieve confidential documents.
D) Prevents malicious users from changing the device settings from an unsecured control panel.

3. How can you find out your customer pain points?

A) by getting them to log onto hppainpoint.com and answer a questionnaire
B) by sending them a HP Pain Point Fact Sheet (PPFS)
C) by selling them the lowest cost products
D) by letting your customer talk about their current printing and/or personal systems set up

4. When it comes to quality, how does a robust magnesium chassis help?

A) will not rust
B) reduces weight and maintains durability
C) increases weight, decreasing chances of it falling over
D) decreases chance of a short circuit

5. Which HP feature allows wireless printing from HP Notebooks?

A) HP Client Automation
B) HP Web-Based Server
C) HP Insight Control
D) HP ePrint Driver

Solutions: