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Free HP Sales Certified HP2-H41 Official Cert Guide PDF Download
NEW QUESTION 58
What are the main reasons why customers continue to print documents?
- A. habit, easy to file, easy to discard
- B. habit, color, media
- C. habit, communication, legal reasons
- D. easy to do, inexpensive, environmentally friendly
Answer: C
NEW QUESTION 59
What makes an MFP more valuable than a printer with a separate scanner?
- A. The MFP has fewer moving parts, and that means fewer paper jams.
- B. The MFP has a highly engineered print driver that enables improved print quality.
- C. The MFP has a much lower cost per printed page, especially with color.
- D. The MFP takes up less space and can prioritize functions from multiple users.
Answer: D
NEW QUESTION 60
How can HP Color LaserJets and HP Color LaserJet MFPs add value for your customers?
- A. by having unlimited finishing options
- B. by using recycled paper
- C. by enabling in-house printing of marketing collateral
- D. by storing pages online
Answer: C
NEW QUESTION 61
What is an effective way of choosing HP imaging and printing products for a customer?
- A. Sell products that offer the most functionality to fit within the customer's budget.
- B. Match product features to the customer's needs to improve the way they work.
- C. Offer free training when selling HP imaging and printing devices.
- D. Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
Answer: B
NEW QUESTION 62
What is the approximate world-wide HP imaging and printing market share?
- A. 20%
- B. 75%
- C. 45%
- D. 35%
Answer: B
NEW QUESTION 63
Which HP management tools make HP products easier to set up, use, and manage? (Select two.)
- A. HP Easy Printer Care
- B. HP ImageREt technology
- C. Total Cost of Ownership calculator
- D. balanced deployment
- E. HP Jetdirect networking
Answer: A,D
NEW QUESTION 64
Which statement is correct?
- A. HP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).
- B. HP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.
- C. Third-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.
- D. HP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.
Answer: D
NEW QUESTION 65
What is an important benefit of HP Instant-on Fuser technology?
- A. printing on continuous feed paper
- B. significant energy savings
- C. simple cleaning cycle
- D. no paper curl
Answer: B
NEW QUESTION 66
Which HP Color LaserJet advantage can be attributed to HP ColorSphere technology?
- A. highest rated print quality
- B. superior reliability
- C. fastest first page out
- D. lowest cost per page
Answer: A
NEW QUESTION 67
What is the purpose of the pull-out keyboard on the HP flow MFPs?
- A. To provide an easier and faster way to enter information into the MFP control panel
- B. To provide access to custom features that is not available on the MFP touch screen control panel
- C. To provide a way to edit or add text to a scanned document file
- D. To enable use of the embedded word processor feature to create documents directly on the MFP
Answer: C
NEW QUESTION 68
What are the benefits of HP FastRes 1200? (Select two.)
- A. fast data transfer, less network traffic
- B. more dots per inch
- C. enhanced color gamut
- D. slow, but reliable data transfer
- E. great image and text quality
Answer: A,E
NEW QUESTION 69
What is a good reason to print marketing materials in-house instead of outsourcing?
- A. To save on floor space and to reduce network traffic
- B. To print large runs of multi-page brochures that never change
- C. To save money on the costs of printing extremely large print runs
- D. To have flexibility and control over printing proofs and editing at a lower overall cost
Answer: D
NEW QUESTION 70
What makes an HP MFP easier to use and more productive than using the separate devices that it can replace?
- A. An HP MFP has a single, easy-to-use interface that provides access to its many features and reduces the amount of training necessary for users.
- B. HP MFPs conform to international energy standards, including Energy Star and Blue Angel, reducing stress on the power grid.
- C. Many HP MFPs are Common Criteria Certified, and many more are in evaluation for Common Criteria Certification under the IEEE P2600 Protection Profile.
- D. HP MFPs are compatible with the HP eSupplies app, which finds the right cartridge for your MFP from the palm of your hand.
Answer: A
NEW QUESTION 71
What can happen if a company does not have a focused document strategy with clear policies?
- A. Employees will outsource key documents.
- B. Employees will not use the color in their documents.
- C. Employees will finish their own documents by hand.
- D. Employees will create their own strategies.
Answer: A
NEW QUESTION 72
What is a characteristic to look for in a potential imaging and printing customer?
- A. stable workforce (not growing)
- B. reduction of jobs
- C. concentration of knowledge workers
- D. no change in industry
Answer: D
NEW QUESTION 73
Which feature is unique to HP flow MFP over non-flow HP MFPs?
- A. Automatic document feeder
- B. Full-size, pull-out keyboard
- C. HP ePrint
- D. Single-pass, double-sided scanning
Answer: D
NEW QUESTION 74
What are HP Care Pack services?
- A. Bundled genuine HP supplies sold contractually
- B. Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
- C. HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
- D. Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals
Answer: C
NEW QUESTION 75
Which ongoing challenges does a business manager face?
- A. cash flow, competitor activity, customers, and market share development
- B. financial management, production planning, quality of goods, and stock control
- C. sales growth, customer handling, administration and know-how, and expertise
- D. expense control, investment planning, sales, and administration
Answer: A
NEW QUESTION 76
What is one objective of researching customer industries prior to making sales calls?
- A. to uncover contacts in related businesses
- B. to develop core expertise in the customer's industry
- C. to uncover industry secrets
- D. to develop an understanding of regulatory issues for that industry
Answer: D
NEW QUESTION 77
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