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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Where are the results (actual values) of Custom Task KPIs stored?

A) In the custom object.
B) In the Retail Store KPI record
C) In the Visit Record
D) In the Retail Visit KPI record

2. Which object is exclusively available to users in setup to perform direct store delivery?

A) ProductTransfer
B) Order
C) Delivery Task
D) Shipment

3. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC markets their DSL Internet service with two speed tiers - 5 Mbps and 50 Mbps. Five Mbps uses the ADSL technology, which requires Copper Pair, and 50 Mbps uses the VDSL technology, which requires Bonded Copper Pair.
How should a Consultant model this service end-to-end?

A) Model the DSL Internet service as a technical product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the technical product to CFS to RFS.
B) Model the DSL Internet Service as a commercial product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL and Copper Pair and Bonded Copper Pair as technical products. Model direct decomposition between the technical product to technical products.
C) Model the DSL Internet Service as a commercial product, 5 Mbps and 50 Mbps as fields of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the commercial product to CFS to RFS.
D) Model the DSL Internet service as a commercial product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the commercial product to CFS to RFS.

4. Which field is required for setting up Retail Store KPIs?

A) Promotions
B) KPI Type
C) Retail Store Group
D) Effective to

5. A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?

A) At the energy bar product category level.
B) At the custom context field level
C) At the Alpine brand catalog level
D) At the energy bar product SKU level

Solutions: