Latest [Jan 03, 2022] CRT-251 Exam with Accurate Salesforce Certified Sales Cloud Consultant PDF Questions
Take a Leap Forward in Your Career by Earning Salesforce 66 Questions
NEW QUESTION 30
Which two are purposes of the AppExchange? (Choose two.)
- A. Support users can install the Salesforce Console for Service custom app.
- B. Customers can share and install apps published by Salesforce partners.
- C. Administrators can download and customize pre-built dashboards and reports.
- D. Partners can download accounts and contacts to collaborate on sales deals.
Answer: A,B
NEW QUESTION 31
Universal Containers recently completed the implementation of a new Sales Cloud solution. The stakeholder committee believes that sales user adoption is best measured by the number of daily logins. Which two measures of sales user adoption should be considered? Choose two answers.
- A. Completeness of records entered into the new system
- B. Number of reports exported to Excel for analysis
- C. Number of neglected opportunities over time by role
- D. Overall effectiveness of mass email campaigns
Answer: A,C
NEW QUESTION 32
A consultant has created a custom formula field on Opportunity that multiples the Opportunity Amount by the Account's Discount field. Which Currency will the formula field use for its value if the Opportunity and the Account records have different Currencies?
- A. The Account currency
- B. The Corporate currency
- C. The Opportunity currency
- D. The User currency
Answer: D
NEW QUESTION 33
Universal Containers has enables Advanced Currency Management.
How is the converted amount data reported on a report that spans time periods when the exchange rate was different?
- A. Converted amounts are based onexchange rates that use the oldest entry.
- B. Converted amounts are based on the historical exchange rate associated with the close date.
- C. Converted amounts are based on exchange rates that use the current entry.
- D. Converted amounts are based on the exchange rates entered in the opportunity.
Answer: B
NEW QUESTION 34
A marketing department that runs many concurrent campaigns has specified that the influence timeframe for a campaign is 60 days. What is the impact on the campaign influence for opportunities when a contact is associated to an opportunity in a contact role?
- A. Campaigns in which a contact became a member within the last 60 days will be associated and displayed in Campaigns with Influenced Opportunities Report.
- B. All contacts associated with campaigns will be added to the campaign influence related list.
- C. All campaigns created within the last 60 days will be added to the campaign influence related list.
- D. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 35
Sales management at Universal Containers is concerned that pipeline and forecasting reports are inaccurate because sales representatives are creating opportunities after they are closed/won. Which two solutions will help sales management identify and address the issue? Choose two answers.
- A. Create a report that displays opportunities that have a closed date less than or equal to the created date.
- B. Create a workflow rule that automatically updates the opportunity to the first stage in the sales process.
- C. Run the opportunity pipeline standard report to view the upcoming opportunities by stage.
- D. Use a workflow rule to email sales management when the opportunity is created in the closed/won stage.
Answer: A,D
NEW QUESTION 36
Universal Containers wants to track the campaigns that influence won opportunities.
Which two actions should a consultant recommend to meet this requirement using standard functionality?
Choose two answers.
- A. Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.
- B. Have the administrator specify a timeframe that limits the time a campaign can influence an opportunity after the campaign first associated date and before the opportunity created date.
- C. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.
- D. Automatically add child campaigns of the primary campaign source if the child campaigns have an end date that fails before the opportunity close date.
Answer: B,C
NEW QUESTION 37
Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC Corporation account is owned by a sales user whose profile grants create, read, edit, and delete access to accounts, contacts, and opportunities.
Which two actions does the owner of the ABC Corporation account have the right to take? Choose two answers.
- A. Share the account with other users through manual sharing and account teams.
- B. Transfer ownership of related contacts and opportunities owned by other users.
- C. View, edit, and delete activities owned by other users directly related to the account.
- D. View, edit, and delete related contacts and opportunities owned by other users.
Answer: A,C
NEW QUESTION 38
Universal Containers has enables Advanced Currency Management.
How is the converted amount data reported on a report that spans time periods when the exchange rate was different?
- A. Converted amounts are based on exchange rates that use the oldest entry.
- B. Converted amounts are based on the historical exchange rate associated with the close date.
- C. Converted amounts are based on exchange rates that use the current entry.
- D. Converted amounts are based on the exchange rates entered in the opportunity.
Answer: B
NEW QUESTION 39
Universal Containers sells three unique products and each product has its own sales process. The company qualifies prospects for the three products in a consistent manner; however, once the customer has shown interest, the sales representatives must follow the relevant product's sales process.
Which two solutions should a consultant recommend to meet these requirements? (Choose two.)
- A. Define sales processes to map to each opportunity record type.
- B. Configure opportunity record types for each sales process.
- C. Define the default opportunity teams for each opportunity record type.
- D. Create sales stages that align with opportunity record types.
Answer: A,D
NEW QUESTION 40
What is a valid organization-wide default option for the Account object?
- A. Private
- B. No Access
- C. Public Read/Write/Delete
- D. Public Read/Write/Transfer
Answer: A
NEW QUESTION 41
Universal Containers has a marketing team set up as a public group. A sales representative would like to engage the marketing team on one opportunity.
What should the sales representative do to ensure the marketing team can access the opportunity?
- A. Add the public group to the opportunity team.
- B. Change the opportunity owner to the public group.
- C. Add the public group to an opportunity queue.
- D. Manually share the record with the public group.
Answer: D
NEW QUESTION 42
Universal Containers is preparing for the launch of its new Sales Cloud implementation to a global user base. With previous sales automation applications, the company had slow adoption of the new solution.
Which three Sales Cloud deployment factors should be considered to help ensure adoption? (Choose three.)
- A. Type of training delivered
- B. Training in local language
- C. Sales rep quota targets
- D. Maintenance release schedule
- E. Management communications
Answer: A,B,E
NEW QUESTION 43
Universal Containers plans to implement lead management functionality for channel sales representatives who need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. Which solution should a consultant recommend for this scenario?
- A. Create a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
- B. Configure a separate leas record type and page layout for the Partner Community.
- C. Create a customized site where partners can self-register and access their leads.
- D. Add the leads tab to the Partner Community and configure partner profiles to access leads.
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION 44
The shipping department at Universal Containers is responsible for sending product samples as part of the sales process. When an opportunity moves to the "sampling" stage, Universal Containers wants an automatic email sent to the shipping department listing the products on the opportunity. How can this requirement be met using a workflow email?
- A. Create is on the opportunity product using a Visualforce email template.
- B. Create is on the opportunity using a Visualforce email template.
- C. Create is on the opportunity product using an HTML email template.
- D. Create is on the opportunity using an HTML email template.
Answer: B
Explanation:
Explanation/Reference:
NEW QUESTION 45
Universal Containers tracks both customer issues and user issues.
A customer issue can be logged as:
new
working
closed
A user issue can be logged as:
new
waiting for reply
closed
What features should a System Administrator use to track both case types?
- A. Record Types and Page Layouts
- B. Process Builder and Page Layouts
- C. Automated Case Users and Workflows
- D. Support Processes and Record Types
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 46
A premier customer for Universal Containers needs access to confidential product roadmap information.
Which two steps should a sales representative take to securely send this information using content delivery? (Choose two.)
- A. Require the recipient to log into Salesforce to access the content.
- B. Require the customer to enter a password to view the content.
- C. Remove access to content after a specified date.
- D. Require the customer to enter a security token to download the content.
Answer: B,C
NEW QUESTION 47
Universal Containers is moving from a legacy customer relationship management (CRM) system to Salesforce Sales Cloud. What should a consultant recommend to ensure a successful implementation?
- A. Review the current system with all levels of users to understand their requirements.
- B. Review the current system and configure Sales Cloud to work in the same way.
- C. Review the current system with executive management to understand their requirements.
- D. Review the current system with IT management to understand their requirements.
Answer: A
NEW QUESTION 48
What is the recommended approach to relate a Person Account to another Account?
- A. Add the Person Account to the Account Team.
- B. Add the Person Account to the Partners Related List.
- C. Add the Person Account to the Account owner's default team.
- D. Add the Person Account to the Contact Roles.
Answer: B
NEW QUESTION 49
Which two actions can a consultant take during the project planning phase to ensure client stakeholder goals are met? (Choose two.)
- A. Acquire the client stakeholder's key performance indicators.
- B. Ensure the project key performance indicators are profitable.
- C. Establish a stakeholder committee and meeting schedule.
- D. Create scheduled dashboard to be sent weekly to all stakeholders.
Answer: A,C
NEW QUESTION 50
The sales management team of Universal Containers has noticed that opportunities are taking longer to close.
Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. Which two reporting tools can the sales management team leverage to help determine the cause? Choose two answers.
- A. Dashboard of month-over-month trend of lead conversions
- B. Report on the discount approval time for quotes
- C. Dashboard of opportunity stage duration
- D. Report on campaign return on investment (ROI)
Answer: B,C
NEW QUESTION 51
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Sales Cloud Consultant CRT-251
Sales Cloud Consultant CRT-251 credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and implementing marketing workflows through the Pardot platform. credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. This course gives us a prospect of becoming a Salesforce.com Certified Sales Cloud Consultant. It is also important candidates who are going for this certification should be in a customer facing role and must have some experience implementing Salesforce Sales Cloud solutions. The audience must had proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements, and contribute to long-term customer success
The Salesforce Certified Consultant has 2-5 years of experience as a senior business analyst and has developed the skills outlined below:
- Solid understanding of data management and database concepts
- Familiarity with software development life cycle
- Deep knowledge of the Salesforce product lines
- Strong analytical and problem solving skills
- Experience with the full project lifecycle of Sales Cloud implementations
- Structured skill set for the consulting practice
- Solid understanding of Internet technologies and cloud computing
These additional ability will be helping you a lot:
- Prioritize and escalate customer issues
- Increase customer confidence
- Troubleshoot and resolve issues
- Consistently deliver effective business solutions
- Build solutions that are scalable and maintainable
- Manage solution delivery and any issues that arise
- Design and implement successful solutions
- Meet and manage customer expectations
- Set up change management practices to ensure long-term solution success
- Anticipate and mitigate risk
We think our Sales Cloud Consultant CRT-251 Exam Practice Test Paper and Dumps will provide you 100% confidence to make you appear for SALESFORCE CRT-251 Exam.
This is the list of the contents in our Sales Cloud ConsultantCRT-251 Practice Test**:**
- Factors that influence sales metrics
- marketing capabilities support the sales process
- considerations for social accounts and contacts
- Considerations for integrations common to Sales Cloud implementations
- Determine the relationships between sales stages, forecast and pipeline
- Determine the appropriate report, dashboard or reporting snapshot solution
- Facilitate a successful consulting engagement
- Considerations for using email and productivity tools.
- Analyze customer requirements
- Methods for establishing relationships between accounts and contacts
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