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Certification Path

ServiceNow-PR000370 is an advanced exam and requires ServiceNow Fundamentals as pre-requisite.

• To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.

• Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.

• Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.

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Sample Questions

Sample Question(s) are as follows:

Which one of these applications is available to all users?

• Facilities
• Self Service
• Incident
• Change

Correct Answer: D

Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user?

• My Teams Tasks
• My Groups Tasks
• My Teams Work
• My Groups Work

Correct Answer: B

Which one of the following is a definition for transform maps in ServiceNow?

• A map used to add data to encrypted fields
• A map to determine relationships between fields displaying in an import Set to fields in an existing table
• A map used to trigger Business Rules before the data is queued in the outbound Web Service
• A map that is used to store the history of the incident records

Correct Answer: D

Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?

• Variable Types
• Request Types
• Related Lists
• Order Guides

Correct Answer: C

What is the language used for scripting in ServiceNow?

• Jelly
• AngularJS
• Java
• JavaScript

Answer: C

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