SAP Certified - SAP Field Service Management: C-FSM-2601 Exam
"SAP Certified - SAP Field Service Management", also known as C-FSM-2601 exam, is a SAP Certification. With the complete collection of questions and answers, Pass4sureCert has assembled to take you through 68 Q&As to your C-FSM-2601 Exam preparation. In the C-FSM-2601 exam resources, you will cover every field and category in SAP Certification Exams Certification helping to ready you for your successful SAP Certification.
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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Topic 2: Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Topic 3: Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Topic 4: Mobile SAP Field Service Management Application | 11% - 20% | - Accept, execute, and close service calls - Features and capabilities of mobile app |
| Topic 5: Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
| Topic 6: Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Topic 7: Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Topic 8: Smartforms | 8% - 12% | - Features and use cases of Smartforms - Create and manage Smartform templates |
| Topic 9: Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
SAP Certified - SAP Field Service Management Sample Questions:
How can smartform instances be created?
There are three correct answers.
- A. By the customer in the FSM Self Service application
- B. Manually by a dispatcher on the Field Service Management web UI
- C. Automatically by a business rule
- D. Manually by a technician on a mobile app
In which cases can smartforms be used?
There are two correct answers.
- A. To ensure the technician captures data on-site
- B. To navigate to a job location
- C. To assign a technician to a job
- D. For error analysis and resolution steps
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.
- A. Appointment Booking API
- B. Data API
- C. Service API
- D. Mobile API
- E. Query API
What dimension of an ERP system comprises sequences of actions arranged in an end-to-end flow?
Choose the correct answer.
- A. Operations
- B. Data
- C. Processes
- D. Integrations
- E. Extensions
What information is contained in the QR code?
Choose the correct answer.
- A. A URI with the phone number of the responsible technician
- B. A link pointing to the Self Service Portal
- C. A short URL pointing to the web page with the chat assistant
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