Salesforce Certified Slack Consultant: Slack-Con-201 Exam
"Salesforce Certified Slack Consultant", also known as Slack-Con-201 exam, is a Salesforce Certification. With the complete collection of questions and answers, Pass4sureCert has assembled to take you through 95 Q&As to your Slack-Con-201 Exam preparation. In the Slack-Con-201 exam resources, you will cover every field and category in Salesforce Consultant Certification helping to ready you for your successful Salesforce Certification.
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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Slack Administration and Governance | - User lifecycle management - Workspace configuration and settings - Security and compliance controls | |
| Topic 2: Solution Design for Slack | - Channel strategy and governance model - Integration design with Salesforce ecosystem - Workspace architecture and design principles | |
| Topic 3: Change Management and Adoption | - Training and enablement planning - Communication and rollout planning - User adoption strategies | |
| Topic 4: Delivery and Migration | 17% | - Slack delivery best practices - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams |
Salesforce Certified Slack Consultant Sample Questions:
Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?
- A. New employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
- B. New employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.
- C. New employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
- D. New employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.
Correct Answer: C 🗳️
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You are designing a learning plan for your client. You are trying to determine the best way to provide enablement for their twenty Workspace Admins who are spread evenly across North America, China and Australia. The statement of work (SOW) only specifies one Admin Essentials training.
What recommendation can you make to provide admin training materials within the scope of the project?
- A. Revise the SOW to include Admin Essentials sessions for each time zone.
- B. Offload Admin Essentials training to the client's IT team.
- C. Suggest all Workspace Admins direct their questions to 24/7 support.
- D. Create a tailored series of videos geared towards Workspace Admins.
Correct Answer: D 🗳️
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Which discovery question will best help you understand your client's security concerns and guidelines?
- A. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
- B. Are there groups within the organization that need more restrictive permissions or access than a typical employee?
- C. Which internal teams collaborate most frequently in your current organization?
- D. What user support model does your organization use today to answer IT and Slack-related questions?
Correct Answer: B 🗳️
Explanation: Only visible for Pass4sureCert members. You can sign-up / login (it's free).
Which discovery question will best help you understand your client's security concerns and guidelines?
- A. Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
- B. Are there groups within the organization that need more restrictive permissions or access than a typical employee?
- C. Which internal teams collaborate most frequently in your current organization?
- D. What user support model does your organization use today to answer IT and Slack-related questions?
Correct Answer: B 🗳️
Your client notices that users are creating workspaces outside of the Enterprise Grid org.
What should you recommend your client do to prevent additional workspaces from being created?
- A. Send end-user communication requiring people to only use existing grid workspaces.
- B. Automatically deactivate users who try to create new workspaces outside of the grid.
- C. Enable domain claiming.
- D. Create an admin channel for new workspace requests.
Correct Answer: C 🗳️
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