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Communications Cloud Accredited Professional: AP-203 Exam
"Communications Cloud Accredited Professional", also known as AP-203 exam, is a Salesforce Certification. With the complete collection of questions and answers, Pass4sureCert has assembled to take you through 78 Q&As to your AP-203 Exam preparation. In the AP-203 exam resources, you will cover every field and category in Accredited Professional Certification helping to ready you for your successful Salesforce Certification.
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Salesforce AP-203 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Pricing, Billing, and Monetization | - Usage-based pricing models - Communications industry billing concepts |
| Order Management and Fulfillment | - Service provisioning concepts - Order capture and orchestration |
| Communications Cloud Fundamentals | - Industry-specific architecture and concepts - Core Communications Cloud capabilities |
| OmniStudio and Low-Code Configuration | - DataRaptor and Integration Procedures - OmniScript design and execution - FlexCards for UI composition |
| Product Modeling and Catalog (EPC) | - Product lifecycle and configurations - Enterprise Product Catalog structure |
Salesforce Communications Cloud Accredited Professional Sample Questions:
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?
- A. Use the versioning feature and comparing the prices for the version product after having enabled the feature
- B. Use EPC project feature checking the changes done for the defaulted project after having enable the feature
- C. Use price list history checking the changes done after having enabled the track field history on the Price list entry object
- D. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
Correct Answer: B 🗳️
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?
- A. Use the integration procedure to manage the various task that technician need to undertake
- B. Use data raptor to assist with integration and introduce several manual task into the flow.
- C. Use call out to fully automate the flow so that no manual steps are required
- D. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
Correct Answer: D 🗳️
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?
- A. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
- B. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
- C. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
- D. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
Correct Answer: C 🗳️
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?
- A. Digital commerce
- B. Assets based ordering
- C. Mobile subscription Management
- D. Enterprise Sales Management
Correct Answer: C 🗳️
ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?
- A. Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.
- B. Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item
- C. Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites
- D. Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.
Correct Answer: B 🗳️
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