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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A) Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
B) Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
C) Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
D) Configure a Callout Orchestration item using the enhanced system interface

2. Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?

A) Context Rules
B) Advance Rules
C) Compatibility Rules
D) Attribute Rules

3. United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

A) Bundle the similar product together to reduce the volume
B) Rationalize the product catalog by identifying duplicates and legacy products that can be removed
C) Mark the orderable flag on the legacy system to false so that they cannot be used.
D) Make use of object types and attributes to better handle scalability using EPC functionality.

4. UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A) Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
B) Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
C) Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
D) Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)

5. ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?

A) Use an on-demand data pull from communication cloud using REST API from servicer assurance
B) Use a Bulk API connector via middleware
C) Use platform events and GetAsset API
D) Use industry order management to inform the assurance platform as a part of the orchestration plan

Solutions: