Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版): MB-240 Exam
"Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)", also known as MB-240 exam, is a Microsoft Certification. With the complete collection of questions and answers, Pass4sureCert has assembled to take you through 230 Q&As to your MB-240 Exam preparation. In the MB-240 exam resources, you will cover every field and category in Microsoft Dynamics 365 Certification helping to ready you for your successful Microsoft Certification.
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- Updated on: Sep 10, 2026
- No. of Questions: 230 Questions & Answers
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- Updated on: Sep 10, 2026
- No. of Questions: 230 Questions & Answers
Microsoft MB-240: Exam Content
The Microsoft MB-240 exam can only be taken in the English language. The candidates have to pay the fee of $165 to register for it. This certification test covers different question formats, including case studies, drag and drop, active screen, build list, short answer, and multiple choice. The number of questions varies from exam to exam and ranges from 40 to 60. The learners are allowed 120 minutes to complete the test.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
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Potential Candidates and Their Abilities
The MB-240 test is created for the Microsoft Dynamics 365 Customer Engagement Functional Consultants who already have some field service expertise. The individuals who aspire to take this certification exam should have the ability to accomplish the following technical tasks:
- Schedule and dispatch work orders;
- Configure field service applications;
- Manage inventory and purchasing;
- Manage assets and agreements;
- Manage field service mobility.
What is the duration, language, and format of MB-240: Microsoft Dynamics 365 for Field Service Exam
- language: English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Spanish (Latin America), Turkish
- Number of Questions: 40 to 60 questions(Since Microsoft does not publish this information, the number of exam questions may change without notice.)
- Type of Questions: This test format is multiple choice.
- Passing Score: 700 / 1000
- Length of Examination: 50 mins
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Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage work orders and customer assets | 25–30% | - Process work order lifecycle: creation, assignment, completion, and closure - Create and manage work orders, work order types, and statuses - Manage work order products, services, and skills requirements - Manage customer assets, asset hierarchies, and service history |
| Topic 2: Configure field service applications | 20–25% | - Configure service agreements, booking rules, and settings - Configure core settings and administration areas - Configure resources, resource types, and resource roles - Configure incident types, service tasks, and products |
| Topic 3: Implement Microsoft Power Platform | 5–10% | - Integrate with Power Apps, Power Automate, and Power BI - Configure and use connected field service and IoT features - Extend functionality with customizations and solutions |
| Topic 4: Manage inventory and purchasing | 5–10% | - Manage purchasing, purchase orders, and vendor returns - Process inventory transactions: receive, transfer, adjust, and consume - Configure inventory settings, warehouses, and product catalog |
| Topic 5: Manage the Field Service mobile app | 5–10% | - Install, configure, and deploy mobile app - Manage mobile user access, security, and synchronization - Customize mobile forms, views, and offline capabilities |
| Topic 6: Schedule and dispatch work orders | 15–20% | - Manage bookings, resource availability, and conflicts - Configure and use resource scheduling optimization (RSO) - Configure scheduling parameters, booking statuses, and requirements - Use schedule board, schedule assistant, and resource optimization |
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