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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:
- The MOS 2016 exam format incorporates multiple projects.
- MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
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Microsoft 77-731 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage contacts and groups | 10-15% | - Create and edit contacts - Create and manage contact groups - Share and update contact information |
| Topic 2: Manage messages | 35-40% | - Apply rules and Quick Steps - Configure message tracking and delivery options - Create and format email messages - Organize and manage messages - Insert items and attachments |
| Topic 3: Manage schedules | 35-40% | - Share and update calendars - Create appointments, meetings, and events - Manage meeting requests and responses - Create and manage calendars - Manage tasks and notes |
| Topic 4: Manage the Outlook environment for productivity | 20-25% | - Customize Outlook settings - Configure mail and reading options - Print and save items - Perform search operations |
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