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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What are attributes of a document in the digital age? (Select two.)

A) A document can be printed on everything from fabric to plastic.
B) A document is only used in business.
C) A document is limited to standard paper types.
D) A document is increasingly expensive to produce.
E) A document conveys information.

2. What are the benefits of using the electronic version of the HP Printing and Digital Imaging
Products Instant Reference Guide (e-IRG)? (Select two.)

A) links to HP news
B) discount coupons and monthly drawings
C) replacement lifecycle, listing all products and replacements
D) up-to-date product information
E) information about competitors

3. Upon what does the value of a business document depend? (Select two.)

A) the intended purpose of the document
B) a simple calculation of distribution costs
C) the interpretation of the reader/user of the document
D) the cost of the toner and paper used to print

4. What are accurate descriptions of a first impression in business? (Select two.)

A) made in the first 5 to 30 seconds
B) based upon detailed information
C) difficult to change
D) always positive
E) easy to change

5. The sales process would be difficult, almost impossible, if what were missing?

A) preparation
B) product leaflets and white papers
C) success stories from related businesses
D) illustrations and pictures

Solutions: