Selling HP EMEA cMPS: HP2-B120 Exam


"Selling HP EMEA cMPS", also known as HP2-B120 exam, is a HP Certification. With the complete collection of questions and answers, Pass4sureCert has assembled to take you through 50 Q&As to your HP2-B120 Exam preparation. In the HP2-B120 exam resources, you will cover every field and category in HP Sales Certification helping to ready you for your successful HP Certification.

  • Exam Code: HP2-B120
  • Exam Name: Selling HP EMEA cMPS
  • Total Questions: 50
  • Certification Provider: HP
  • Corresponding Certification: HP Sales
  • Updated on: Aug 16, 2026

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HP HP2-B120 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Sales Methodology- Consultative selling approach
  • 1. Value-based solution positioning
    • 2. Needs discovery and qualification
      Topic 2: Channel & Partner Ecosystem- HP partner programs
      • 1. Distributor and reseller models
        • 2. cMPS partner structure and role
          Topic 3: Competitive Positioning- HP differentiation strategies
          • 1. Hardware innovation advantages
            • 2. Service and lifecycle value
              Topic 4: EMEA Market & Customer Needs- Regional market dynamics
              • 1. Customer procurement drivers in EMEA
                • 2. Enterprise and SMB segmentation
                  Topic 5: HP Company & Portfolio Overview- HP business units and product ecosystem
                  • 1. Print solutions and imaging systems
                    • 2. PCs and notebooks portfolio
                      • 3. Services and solutions offerings

                        HP Selling HP EMEA cMPS Sample Questions:

                        1. When should HP Care Pack Services be used within a cMPS contract?

                        A) Always, when supporting HP commercial MFP
                        B) Mandatory for all HP devices supported under the cMPS program
                        C) Decided by thepartnerand it is an option as part of the cMPS program
                        D) Only when service level responses of less than 4 hours are required


                        2. What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)

                        A) All existing contracts of the partner will be reassigned to HP directly.
                        B) HP will inform all key competitors of the partner about the misuse.
                        C) The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
                        D) The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
                        E) HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.


                        3. In an ideal world, where time and money are not important, which part of the three-part strategic approach to imaging and printing improvement comes first?

                        A) Optimizing the infrastructure
                        B) Managing the fleet
                        C) Managing the environment
                        D) Improving the workflow


                        4. What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)

                        A) copy of the pricing tool, including the detailed calculation S contract start date and end date
                        B) serial numbers of devices
                        C) amount of non-HP devices at the customer site
                        D) PDF document of signed contract


                        5. Who can benefit from the HP Care Pack value proposition?

                        A) The customer and Channel Managed Print Services partner
                        B) HP
                        C) Only the customer, because it is a customer product
                        D) Distributor


                        Solutions:

                        Question # 1
                        Answer: A
                        Question # 2
                        Answer: A,C
                        Question # 3
                        Answer: D
                        Question # 4
                        Answer: A,B
                        Question # 5
                        Answer: D

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