Instant Download EXIN : ITILFND
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What is the duration of the ITIL Foundation Exam
- Passing Score: 65%
- Format: Multiple choices, multiple answers Length of Examination: 60 minutes
- Nubmer of questions: 40
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Who should take the ITIL Foundation exam
The PeopleCert ITIL Foundation Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in PeopleCert ITIL Foundation Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The PeopleCert ITIL Foundation Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the PeopleCert ITIL Foundation Exam then he should take this exam.
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EXIN ITILFND Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Key ITIL Practices | 33% | - Service management practices
|
| Topic 2: ITIL Guiding Principles | 15% | - Progress iteratively with feedback - Keep it simple and practical - Start where you are - Think and work holistically - Collaborate and promote visibility - Optimize and automate - Focus on value |
| Topic 3: ITIL Service Value System | 20% | - Service value chain - Continual improvement - Overview and purpose - Governance |
| Topic 4: Key Concepts of Service Management | 15% | - Service relationships, service offerings and products - Value, outcomes, costs and risks - Stakeholders and value co-creation |
| Topic 5: Four Dimensions of Service Management | 17% | - Organizations and people - Information and technology - Partners and suppliers - Value streams and processes |
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