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IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. A building valued at $500,000 is insured under a homeowners policy with a guaranteed replacement cost provision. If the building suffers a total fire loss, under what circumstances would the insurer pay the full cost of rebuilding, even if it cost $725,000?

A) The increased cost of replacement was due to a change in the potential occupancy of the building.
B) The amount of insurance under the policy was 85 percent of the replacement cost at last valuation.
C) The amount insured was 100 percent of the replacement cost at last valuation.
D) The insured notified the insurer 115 days after the building improvements have been completed.

2. What is an agent's primary duty to the insurer?

A) Provide the insurer with all relevant material facts
B) Bind the policy with the insurer they have the best relationship with
C) Provide the insurer with the insured's finances upon request
D) Quote the client with maximum amounts of liability coverage

3. What is an agent's consideration when assessing a potential client and the client's attitude towards risk?

A) People have the same acceptance of risk.
B) People's habits are unrelated to their level of risk.
C) Availability of insurance coverage may be affected by the client's lifestyle.
D) Clients who lead riskier lives are good sources of profit for insurance brokers.

4. Michelle is a new agent who would like to protect herself against possible errors and omissions claims. What should Michelle practice in her interactions with clients and insurers?

A) Offer advice to clients if she thinks it is beneficial, even if it is outside her area of expertise
B) Recommend that clients consult with experts outside the insurance field if a situation calls for it
C) Ensure all communication with clients and insurers is done face-to-face
D) Use close-ended questions with clients at all times

5. Chandeep, a broker with binding authority, sold property and liability coverage to his new client, Multiplex Movies. Three days into the policy term, there was a slip-and-fall incident. The liability loss was denied by the insurer. Multiplex Movies sues Chandeep for E & O. Which allegation will most likely be successful for the insured?

A) Failure to provide cover in time
B) Failure to provide cover for exposures
C) Failure to issue a tangible policy
D) Failure to explain the steps to take in the event of a claim

Solutions: