Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Instant Download Avaya : 3000.3
Check Updated on: Oct 21, 2026
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Avaya 3000.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Telephony & Messaging Applications | 15% | - VoiceMail Pro and auto attendant - Meet-me conferencing and CCR reporting - One-X Portal and user applications |
| Topic 2: Solution Design & Architecture | 20% | - Small Community Network (SCN) design - IP Office platform selection and sizing - Site topology, scalability, and capacity planning |
| Topic 3: IP Office Hardware & Components | 15% | - Control units and expansion modules - Power options and hardware compatibility - Interface cards and endpoint support |
| Topic 4: Maintenance & Troubleshooting | 10% | - Fault diagnosis and monitoring - Performance verification - Common issue resolution |
| Topic 5: Infrastructure Data Gathering | 15% | - Customer productivity and business requirements - Data network assessment and integration needs - Existing PBX, dial plan, and telecom infrastructure |
| Topic 6: Implementation & Configuration | 25% | - Licensing and feature activation - System setup, user and extension configuration - Call routing, ARS, trunk configuration |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Which hunt group supports Forward Hunt Group Calls?
- A. Sequential
- B. Collective Call Waiting
- C. Longest Waiting
- D. Collective
Correct Answer: A 🗳️
A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
- A. HTTP
- B. IMAP
- C. POP3
- D. MAPI
Correct Answer: B 🗳️
An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
- A. The telephone must be changed from SIP to H.323.
- B. The telephone MAC address must registered in IP Office.
- C. The telephone requires an IP 500 control unit.
- D. The telephone firmware requires an upgrade.
Correct Answer: C 🗳️
What is the format for an ARS short code to dial a telephone number on a SIP line with Trunk ID20?
- A. Number: N;
Telephone Number N"@sipprovider.com"
Feature: Dail
Lin Group 20 - B. Number:N
Telephone Number: N@"sipprovider.com"
Feature: Dail
Line Group 20 - C. Number: N;
Telephone Number: N@"sipprovider"
Feature: Dail
Line Group 20 - D. Number: N;
Telephone Number: Nsi7204441000
Feature:Dail
Line Group20
Correct Answer: A 🗳️
What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?
- A. 6
- B. 4
- C. 8
- D. 3
Correct Answer: A 🗳️
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