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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

Question 1

A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) stylinghooks.
How should the designer describe them?

A. They use custom CSS properties to directly style HTML elements.
B. They use standard CSS properties to easily style base and custom components.
C. They use custom CSS properties to easily style base and custom components.
D. They use standard CSS properties to directly style HTML elements.

Question 2

Cloud Kicks has asked its UX Designer to optimize Salesforce to help the IT help desk team quickly resolve the team's queued Cases.
What Salesforce-based approach should be recommended to quickly show the appropriate cases to IT help desk team members?

A. Add a Case Assignment component to the team's home page configured to shown cases assigned to the logged in team member.
B. Add a List View component to the home page configured to show a custom list view filtered to show assigned and open cases.
C. Add a Case inbox component to the page configured to show assigned and open cases.

Question 3

A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?

A. Lightning Toggle
B. Accordion
C. Highlights Panel
D. Einstein Next Best Action

Question 4

A UX Designer has completed usability testing on a newly designed case management system and has gathered many observations from the test participants.
What should the UX Designer consider while presenting the findings?

A. Be specific about the issues testers encountered.
B. Report only the new issues, and omit already known bugs.
C. Include the names of participants in the report.

Question 5

A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted.
Which type of relationship should be used to optimize the link between Container and Container Bids?

A. Many-to-one-Lookup
B. Hierarchical Lookup
C. Master-Detail

Solutions: