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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.
Which technique should be used?

A) Cognitive Walkthrough
B) Tree Testing
C) Card Sorting
D) User Test

2. The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes.
How should they efficiently find the correct fields?

A) Make sure the required field names are added to the top-of-page error message.
B) Replace the top-of-page validation with two field validations, assigning the respective fields.
C) Remove the validation rule completely and provide training about order changes.
D) Replace the validation rule with help text informing the businessrequirement.

3. A UX Designer is tasked with ensuring Lightning App Builder apps are mobile-friendly, including interactive elements.
What should be the minimum touch screen target size for interactive elements on mobile devices?

A) 24 pixels wide x 24 pixels tall
B) 44 pixels wide x 44 pixels tall
C) 64 pixels wide x 64 pixels tall

4. A UX Designer is evaluating whether to perform a moderated or unmoderated usability study on their prototype solution to gain user feedback.
Which reason would lead the designer to choose a moderated study?

A) It is less expensive and time-consuming to conduct.
B) Follow-up questions can be asked to obtain further information about the issues participants may encounter.
C) Sessions can be completed at any time and anywhere.

5. Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access tosales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?

A) All sales reps will have Read access to all Accounts.
B) All sales reps will have Read access to Accounts for all Opportunities.
C) Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
D) Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.

Solutions: