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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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Introduction to MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates for MB-901 Exam are seeking to prove fundamental knowledge and skills in Microsoft Dynamics 365 Fundamental domain. Before taking this exam, aspirants ought to have a solid fundamental information of the concepts shared in preparation guide as well as basic understanding of business scenarios would give an added edge.

It is suggested that professionals accustomed to the ideas and also the technologies represented here by taking relevant training courses. Candidates are expected to have some hands-on experience on Microsoft Dynamics 365; artificial intelligence (AI); mixed reality (MR); the Power Platform After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency to their clients and employers.

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Dynamics 365 apps
• Integration with third-party apps
• Custom integrations in Dynamics 365
• Integration across Microsoft products

Describe Dynamics 365 cloud security

• Data center access
• Data loss protection (DLP)
• Data ownership
• Industry standard certifications (GDPR, etc)
• SSO
• Encryption
• Authentication

Understand the benefits of role based security

• PaaS

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Leveraging security roles

• Streamlined user experience

• Life Cycle Services (LCS)

• App role-based security

• Azure features used by Dynamics 365

Understand the use of Power Platform in Dynamics 365

• Common Data Service
• AI Builder
• Power Automate
• Power BI
• Power Apps

Understand the benefits of the Common Data Model

• Analytics
• Extensibility
• Interoperability
• Consistency

Identify Dynamics 365 reporting capabilities

• Role-based reporting
• Built in reporting
• Extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Customer insights
• Customer service insights
• Fraud protection
• Relationship insights
• Virtual agents
• Sales insights

Leverage mixed reality

• Remote assist
• Guides
• Layouts

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Pipeline management
• LinkedIn Sales Navigator
• Customer requests and follow up
• Dynamics 365 sales automation
• Contact management

Understand the capabilities of Dynamics 365 Marketing

• Dynamics 365 for marketing
• Lead generation and qualifications
• Segmentation
• Event management
• Landing pages
• Customer journey
• Surveys

Understand the capabilities of Dynamics 365 Field Service

• Field Service Mobile
• Resource Scheduling Optimization (RSO)
• Connected Field Service
• Service resource scheduling
• Proactive customer service

Understand the capabilities of Dynamics 365 Customer Service

• Knowledge articles
• Case life cycle
• Omni channel service
• Account management

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Real time cash flow visibility
• Accounts Receivable
• General Ledger
• End to end business processes
• Project accounting
• Enterprise asset management
• Budgeting
• Accounts Payable
• Global attributes

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee development
• Personnel management
• Benefits management
• Employee self-service

Understand the capabilities of Dynamics 365 Business Central

• Project management
• Finance
• Budgeting
• Supply chain
• When to use Business Central vs other Dynamics 365 products
• Sales and service

Understand the capabilities of Dynamics 365 Supply Chain Management

• Manufacturing
• Project accounting
• Product information
• Procurement and sourcing
• Master planning
• Modernize operations
• Warehouse management

Understand the capabilities of Dynamics 365 Retail

• Channel Management
• Point of Sale (POS)
• Retail capability
• Mobile commerce