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Salesforce Certified Slack Consultant Sample Questions:

1. Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?

A) House all acquisition related channels in a global workspace and make all channels private.
B) Through multi-workspace channels.
C) Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.
D) Through a separate hidden workspace.

2. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
B) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
C) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
D) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.

3. According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?

A) Annually
B) Quarterly
C) Monthly
D) Ad hoc

4. What can you do to prevent the creation of duplicate users as a result of a grid migration?

A) Make sure all guests are promoted to full members.
B) Ensure users' emails in Slack match SSO.
C) Ask users to update their usernames to a standard nomenclature.
D) Require users to login with their existing email and password.

5. Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

A) In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
B) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.
C) This is a default setting - members will always get a warning when using @channel, @here or
@everyone in any channel with at least six members.
D) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.

Solutions: