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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later.
What should a consultant do to ensure clean leads for the marketing reps?

A) Run a duplicate job with a Matching Rule.
B) Create a formula field on Lead for duplicates.
C) Create a Validation Rule to find duplicates.

2. When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

A) Matching Is based on the standard Email field.
B) Matching is based on any Email field.
C) Matching is based on Full Name and standard Email field.

3. Cloud Kicks has a large remote sales department working in many different locations. Management wants greater visibility into the opportunities in progress with their respective teams. They also want to receive emails when opportunities reach key metrics (for example, stage progression) or a high probability. However, they want to control the frequency of their emails.
Which solution should a consultant recommend?

A) Create a report filtering for the criteria and allow managers to subscribe to the report.
B) Define a record-triggered flow when the stage is updated to new values.
C) Subscribe to Chatter Feed Tracking to receive updates.

4. A consultant received feedback that various sales teams are providing inconsistent updates to leadership about the progress of deals.
What should the consultant recommend for aligning processes and providing more reliable information about the pipeline to leadership?

A) Enable Sales Forecasting.
B) Customize Sales Path.
C) Create a Sales Engagement report.

5. What should the consultant take into consideration when activating Orders?

A) New Products can be added to active orders.
B) Products can be removed from active reduction orders.
C) Orders can be activated only if they include a Product.

Solutions: