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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. How does the Siemens HiPath OpenOffice system help raise the level of service offered to the customers?

A) It helps users download the latest business information free-of-cost.
B) It allows users be contactable at multiple work locations using their mobile phones.
C) It allows users to easily download and upload files from and to a shared Web resource.
D) It helps staff members speak to the customers more often, and because the staff members are not traveling as much they have more time to actually spend working on solving customers' problems.

2. Which application provides management reporting on telephone usage?

A) Auto attendant
B) Call accounting/call logging
C) RAD
D) Voicemail

3. Which feature of HiPath OpenOffice Entry Edition enables users to check voicemails, divert calls, and log incoming and outgoing calls at the click of a mouse button?

A) CTI
B) Fixed Mobile Convenience
C) Desktop Application Set
D) Voicemail

4. What is a router? (Choose three)

A) An intelligent splitter that allows multiple computers to be connected together and passes information to all computers.
B) A network device that uses one single Internet connection with one IP address to connect to the customer's LAN with many IP addresses.
C) A network device used to connect to the Internet.
D) A network device that provides access to external networks.

5. Which protocol is used with HiPath platforms for cross-linking and with workpoints?

A) TCP/IP
B) CorNet
C) MGCP
D) SCCP

Solutions: