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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Extensibility | - Integration with Oracle CX applications
|
| Reporting and Analytics | - Knowledge usage analytics
|
| Search and User Experience | - Knowledge search configuration
|
| Configuration and Setup | - Initial system configuration
|
| Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
| Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)
- A. privileges
- B. content life cycle events
- C. user roles
- D. notification configuration
- E. configured workflow processes
Correct Answer: B,E 🗳️
Explanation: Only visible for Pass4sureCert members. You can sign-up / login (it's free).
What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?
- A. 10 MB
- B. 5 MB
- C. 25 MB
- D. 30 MB
- E. 20 MB
Correct Answer: E 🗳️
Explanation: Only visible for Pass4sureCert members. You can sign-up / login (it's free).
In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?
- A. 1000
- B. 100
- C. 500
- D. 250
Correct Answer: A 🗳️
Explanation: Only visible for Pass4sureCert members. You can sign-up / login (it's free).
What two factors are responsible for ranking of an answer? (Choose two.)
- A. number of searches for that answer article
- B. solved count based on customer activity
- C. display position
- D. number of answers linked to that answer
Correct Answer: A,C 🗳️
Explanation: Only visible for Pass4sureCert members. You can sign-up / login (it's free).
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?
- A. _service =new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test"
;_service.ClientCredentials.Password = "password"; - B. _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test"
;_service.ClientCredentials.UserName.Password = "password"; - C. _service = new RightNowSyncPortClient();_service.UserName.UserName = "test"
;_service.UserName.Password = "password"; - D. _service = newRightNowSyncPortClient();_service.UserName = "test" ;_service.Password =
"password";
Correct Answer: B 🗳️
Explanation: Only visible for Pass4sureCert members. You can sign-up / login (it's free).
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