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Microsoft Dynamics CRM 2011 Applications Sample Questions:

1. Which of the following statements about marketing lists are true? (Choose all that apply.)

A) You can add members to a static marketing list by using an Advanced Find query.
B) One dynamic marketing list can contain accounts, contacts, and leads.
C) Static marketing lists cannot be locked.
D) You can copy a dynamic marketing list to a static marketing list.
E) You can remove members from a dynamic marketing list by using an Advanced Find query.

2. In Microsoft Dynamics CRM 2011, you are distributing an email campaign activity to leads. How can the owner of the distributed campaign activities be assigned? (Choose all that apply.)

A) The activities can be assigned to you.
B) The activities can be assigned to a team.
C) The activities can be assigned to a specific user.
D) The activities can be assigned to the owners of the lead records.
E) The activities can be assigned to a list of users.

3. In Microsoft Dynamics CRM 2011, which of the following fields is part of a goal metric?

A) the record type
B) the goal owner
C) the target value
D) the fiscal period

4. You are configuring the Sales module in Microsoft Dynamics CRM 2011.
Which of the following components must be configured before you can add a product to the catalog?

A) currency
B) unit group
C) discount list
D) price list

5. In Microsoft Dynamics CRM 2011, you create a contract from an incident-based contract template that has
three line items.
You invoice the contract. Which of the following actions can be performed on contract lines while a contract
is in the Invoiced state?

A) add new contract lines
B) bulk-delete existing contract lines
C) edit existing contract lines
D) cancel existing contract lines

Solutions: