HP Imaging and Printing Sales Fundamentals Exam: HP2-B102 Exam

"HP Imaging and Printing Sales Fundamentals Exam", also known as HP2-B102 exam, is a HP Certification. With the complete collection of questions and answers, Pass4sureCert has assembled to take you through 63 Q&As to your HP2-B102 Exam preparation. In the HP2-B102 exam resources, you will cover every field and category in HP ExpertONE Certification Certification helping to ready you for your successful HP Certification.

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  • Exam Code: HP2-B102
  • Exam Name: HP Imaging and Printing Sales Fundamentals Exam
  • Certification Provider: HP
  • Corresponding Certification: HP ExpertONE Certification
  • Updated: Sep 13, 2026
  • No. of Questions: 63 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

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HP HP2-B102 Exam Syllabus Topics:

SectionWeightObjectives
Solutions and Services25%- Value-added services and support offerings
- Software tools and management utilities
- HP managed print services (MPS)
HP Imaging and Printing Technologies & Products30%- HP laser and inkjet printing technologies
- HP hardware and MFP solutions overview
- HP supplies portfolio and cartridge technology
Sales Process and Techniques25%- Handling objections and competitive positioning
- Consultative sales methodology
- Upselling and cross-selling strategies
Industry Trends and Customer Needs20%- Customer business challenges and pain points
- Identifying customer segments and requirements
- Imaging and printing market trends

HP Imaging and Printing Sales Fundamentals Sample Questions:

What do traditional copier-centric agreements usually include?

  • A. Free additional memory
  • B. Accessories for the device at no additional cost
  • C. A basic monthly fee with a per-copy charge over the maximum allowed monthly
  • D. No fees for breaking the contract early
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

What is one way to research a client's regulations, challenges, and concerns?

  • A. call your client's competitors and ask questions
  • B. find and study its trade association's website
  • C. talk to the previous sales person who serviced the account
  • D. interview the client's customers
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

What is the HP eIRG designed to help HP sales people do?

  • A. to find out if a device is discontinued and, if so, the model number of the replacement device
  • B. to share with clients, thus enabling the client to pick and choose the devices that they want
  • C. to create sales PowerPoint presentations
  • D. to help competitors to make their product plans
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Pass4sureCert members. You can sign-up / login (it's free).

According to HP what indicates whether an HP sales person is successful?

  • A. The sales person consistently wins HP sales awards
  • B. The sales person's clients are successful.
  • C. The sales person sells more devices per month than any other HP sales person.
  • D. The sales person earns more margin than colleagues do.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Which HP technology deals with the issue of color consistency in color printing?

  • A. Closed-loop calibration
  • B. HP Scalable Print Technology
  • C. HP Transmit Once/RIP Once
  • D. HP Instant-on Fuser
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Pass4sureCert members. You can sign-up / login (it's free).

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