SAP Certified Support Associate - Incident Management with SAP BusinessObjects: C_BOSUP_90 Exam

"SAP Certified Support Associate - Incident Management with SAP BusinessObjects", also known as C_BOSUP_90 exam, is a SAP Certification. With the complete collection of questions and answers, Pass4sureCert has assembled to take you through 80 Q&As to your C_BOSUP_90 Exam preparation. In the C_BOSUP_90 exam resources, you will cover every field and category in SAP Application Associate Certification helping to ready you for your successful SAP Certification.

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  • Exam Code: C_BOSUP_90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Certification Provider: SAP
  • Corresponding Certification: SAP Application Associate
  • Updated: Sep 23, 2026
  • No. of Questions: 80 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

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SAP C_BOSUP_90 Exam Syllabus Topics:

SectionObjectives
Troubleshooting and Root Cause Analysis- Problem resolution techniques
  • 1. Log analysis and diagnostics
    • 2. Performance issue identification
      Incident Resolution in SAP BusinessObjects- Common issue categories
      • 1. Reporting and scheduling issues
        • 2. Authentication and access issues
          SAP BusinessObjects Platform Fundamentals- Architecture and core components
          • 1. BI platform overview
            • 2. System landscape and deployment models
              Incident Management Processes- Support workflow
              • 1. Ticket handling and prioritization
                • 2. Incident lifecycle management
                  System Administration and Monitoring- Monitoring tools and practices
                  • 1. User and security administration basics
                    • 2. Server and service monitoring

                      SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

                      What are the characteristics of an appropriately raised customer message? (Choose two)

                      • A. The reporter has selected the correct SAP support center.
                      • B. The master data (system, Support Package level, s-user, customer data, ...) is complete and correct.
                      • C. The message refers to only one problem.
                      • D. The problem description is a summary.
                      Reveal Solution  Discussion  0

                      Correct Answer: B,C  🗳️

                      Assume you perform an SAP Note Search on 'update' and the search pattern Linguistic Search.
                      Which of the following terms would be considered hits? (Choose two)

                      • A. Update
                      • B. Up-to-date
                      • C. Upgrade
                      • D. Updating
                      Reveal Solution  Discussion  0

                      Correct Answer: A,D  🗳️

                      Where is collected data processed to generate a report when using SAP EarlyWatch Alert?

                      • A. In the Data Collectors on satellite systems
                      • B. In SAP Solution Manager
                      • C. In the SAP Service Marketplace
                      • D. In SAP Support office by support consultants
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      What should the partner do when receiving a new message from an end user?

                      • A. Forward it to SAP and advise the end-user of the current situation.
                      • B. Undertake the support Level 1 and 2 tasks corresponding to primary support services.
                      • C. Call SAP Support for suggestions.
                      • D. Recommend to the end user to install the latest patch.
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Which of the following are functions of SAP Solution Manager? (Choose two)

                      • A. Service Desk
                      • B. Service Marketplace
                      • C. Solution Monitoring
                      • D. Backup and Recovery
                      Reveal Solution  Discussion  0

                      Correct Answer: A,C  🗳️

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