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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

A) Functional problem
B) Good idea
C) Positive finding
D) Usability problem

2. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Put the first phone you find in your shopping cart!
B) Which mobile operating system do you prefer?
C) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
D) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!

3. What does the Equality Act address?

A) It protects people from discrimination in the workplace and in wider society
B) It states that websites have to adhere to the WCAG conformity level A
C) It obligates organizations to make sites accessible at all costs
D) It states that websites have to adhere to the WCAG conformity level AA

4. The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

A) The report misses a description of the evaluation method
B) The report is too long
C) The report misses positive findings
D) The report makes use of usability jargon

Solutions: