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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. What's a network location? Who can access network locations?

A) A network location is a saved state of Network preferences that contains all network interface settings. Only administrators can define network locations, but if more than one location exists, all users can switch between the various network locations via the Apple menu.
B) The Archive option in the Finder creates compressed zip archive files. An interface is any channel through which network data can flow. Hardware network interfaces are defined by physical network connections, and virtual network interfaces are logical network connections that ride on top of hardware network connections.
C) A protocol is a set of rules used to describe a specific type of network communication. Protocols are necessary for separate network devices to communicate properly. Finally, a network service (as it pertains to Network preferences) is the collection of settings that define a network connection.
D) The OS X Mavericks installer can be downloaded from the Mac App Store for free.

2. How do you identify the ownership and permissions of a file or folder in the Finder?

A) A Service Set Identifier, or SSID, is used to identify a Wi-Finetwork name and associated configuration.
B) A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.
C) An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.
D) Standard UNIX file system permissions allow only for permissions to be set for one owner, one group, and all others. ACLs, on the other hand, allow for an essentially unlimited list of permissions entries.

3. Your Mac is started up from its OS X Recovery partition. You need to repair the hard disk. Which procedure will let you perform the repair?

A) Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.
B) Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.
C) In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify & Repair.
D) Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.

4. Which tool lets you search log files?

A) Console
B) Archive Utility
C) Activity Monitor
D) Network Utility

5. Review the screenshot of part of a Network Utility window, and then answer the question below.
Which statement accurately interprets the Network Utility Lookup results shown above?

A) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
B) The DNS server for mainserver.pretendco.com is pretendco.com.
C) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
D) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.

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