Avaya Midsize Solution Design Exam (37820X Deutsch Version): 37820X Exam

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  • Exam Code: 37820X
  • Exam Name: Avaya Midsize Solution Design Exam (37820X Deutsch Version)
  • Certification Provider: Avaya
  • Corresponding Certification: Avaya ACDS
  • Updated: Nov 02, 2026
  • No. of Questions: 66 Questions & Answers with Testing Engine
  • Download Limit: Unlimited

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Avaya 37820X Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: Implementation and Migration Planning- Deployment Strategy
  • 1. Migration approaches
  • 2. Installation and rollout planning
  • 3. Risk assessment
Topic 2: Solution Sizing and Bill of Materials- Solution Configuration
  • 1. Licensing requirements
  • 2. Hardware and software selection
  • 3. Bill of materials preparation
  • 4. System sizing methodology
Topic 3: Customer Business Requirements Analysis- Business Objectives and Communication Requirements
  • 1. Identify customer business drivers
  • 2. Analyze user and site requirements
  • 3. Determine collaboration and mobility needs
Topic 4: Avaya Midsize Solution Portfolio- Avaya IP Office Platform
  • 1. Core platform architecture
  • 2. Scalability and resiliency features
  • 3. Licensing and deployment options
Topic 5: Unified Communications and Collaboration Design- UC Applications
  • 1. Messaging and presence
  • 2. Voice and video communications
  • 3. Mobility integration
  • 4. Conferencing solutions
Topic 6: Networking and Infrastructure Design- Infrastructure Requirements
  • 1. LAN and WAN considerations
  • 2. Security and survivability requirements
  • 3. QoS and bandwidth planning
Topic 7: Contact Center and Customer Experience Solutions- Customer Engagement Design
  • 1. Contact center requirements analysis
  • 2. Reporting and analytics considerations
  • 3. Agent and supervisor capabilities

Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

Sie sprechen mit einem Kunden, der ein großes Unternehmen mit mehreren Standorten und begrenztem IT-Personal zur Unterstützung eines neuen Kommunikationssystems hat. Sie mögen die Idee, die primäre Anrufsteuerung in einem zuverlässigen Rechenzentrum unterzubringen, haben aber keine solche Umgebung. Heute in ihrem Geschäft. Lokale Überlebensfähigkeit ist entscheidend, da zuverlässige Kommunikation eine Kernfunktion ihres Geschäfts ist.
Welches IP Office-Bereitstellungsmodell würde basierend auf diesen Faktoren die Kundenanforderungen erfüllen?

  • A. Hybrid-Cloud
  • B. Private Cloud
  • C. Öffentliche Cloud
  • D. Lokal
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Ein Kunde hat einen bestehenden Business Communications Manager (BCM) mit Avaya 1220 und 1230 IP Deskphones. Der Account Manager möchte die Sätze wiederverwenden und die Kosten des Angebots minimieren.
Welche Aussage zur Wiederverwendung bestehender Sets aus einem BCM auf einem IP Office ist richtig?

  • A. Es wird einige Betriebs- oder Funktionsunterschiede geben.
  • B. Die vorhandenen Apparate funktionieren auf IP Office gleich.
  • C. IP Office unterstützt alle BCM-Sets.
  • D. Die von BCM unterstützten Funktionen sind die gleichen wie die von IP Office.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Welche Funktion erfordert bei den Avaya J100 Series IX IP-Telefonen PoE Klasse 2?

  • A. Das Tastenmodul JBM24/JEM24
  • B. Das Farbdisplay
  • C. Das drahtlose J100-Modul
  • D. Die eingebaute Lautstärkeanhebung
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Siehe Szenario: IT-FAC.

Sie beabsichtigen, IT-FAC zu empfehlen, die Geopräsenzfunktion zu verwenden, um den Überblick über das Sicherheits- und Wartungspersonal zu behalten.
Welche Anwendung und Bereitstellungsoption bietet diese Funktionalität?

  • A. one-X Mobile Preferred mit iOS- oder Android-Smartphones
  • B. one-X Mobile Preferred mit Windows-Smartphones
  • C. Avaya Communicator mit iOS- oder Android-Smartphones
  • D. Scopia Mobile mit iOS- oder Android-Smartphones
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Ein Kunde erwägt, sein DECT-Netzwerk (Digital Enhanced Cordless Telecommunications) durch WIFI zu ersetzen. Sie fragen Sie, welche Art von Netzwerk besser ist.
Welchen Vorteil würden Sie ihnen sagen?

  • A. WIFI hat mit BYOD weniger Vorlaufkosten; da es keine Endpunkte zu kaufen gibt.
  • B. DECT unterstützt größere Entfernungen als Wi-Fi.
  • C. WiFi bietet Benutzern Sprach- und Datenzugriff.
  • D. DECT ist nur Sprache und die Möglichkeit des Hackens ist minimal,
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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