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Salesforce Certified Slack Administrator Sample Questions:

1. Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?

A) Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
B) Only Org Owners can manage multi-workspace channels.
C) A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.
D) The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.

2. You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)

A) The data retention needs of the new business unit for files and messages.
B) The new business unit's preference to communicate in direct messages (DMs) and private channels to preserve confidentiality.
C) The new business unit's app approval requirements.
D) The number of multi-workspace channels you think the new business unit will need when collaborating across the org.

3. You're an Org Owner on a Slack Enterprise Grid plan. Due to a legal issue, you need to export all messages and files from a Slack Connect channel.
What is the best way to do this?
(Select the best answer.)

A) Use the Discovery API to export all messages and files from the channel.
B) Use Slack's Import/Export Data tool to export all messages from the channel, and then manually download the files.
C) Use the Audit Logs API to monitor and report on all messages and files from the channel.
D) Use the Discovery API to export messages and files from the channel that were sent by your company.Then ask the partners in the Slack Connect channel to do the same.

4. You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk.
What recommendation should you make to prevent this from happening in the future?
(Select the best answer.)

A) Use Workflow Builder to allow people to report policy violations.
B) Integrate with a Discovery solution using Slack's Discovery API.
C) Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
D) Use the Admin APIs to create a custom script to flag credit card numbers.

5. As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?

A) Use Slack Connect in order to automatically sunset the external access to the shared Slack channels after the 8 months is completed.
B) Provide the communications agency with guest accounts so that you can block file uploads/downloads for this work.
C) Provide the communications agency with guest accounts so that they can invite additional external users to the channels as needed.
D) Use Slack Connect to allow each organization to manage privacy settings, oversee channel naming, and add their own team members as project needs shift.

Solutions: