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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. Universal Containers (UC) wants to enable its sales team to use AI to suggest recommended products from its catalog. Which type of prompt template should UC use?

A) Email generation prompt template
B) Record summary prompt template
C) Flex prompt template

2. Coral Cloud Resorts is about to start testing its concierge agent with guests. Which metrics should be captured to monitor the performance, correctness, and user experience?

A) Response times, accuracy and relevance of answers, and resolution success
B) Agent performance, token usage, and conversation duration
C) Response performance, tone, and CSATs

3. A business stakeholder wants to use Al to generate a summary based on Data Cloud data. Which method(s) should the stakeholder use to access Data Cloud data from Prompt Builder?

A) Using Data Cloud related lists and fetching Data Cloud data using prompt-initiated flows
B) Using only external APIs to import Data Cloud data into Prompt Builder
C) Accessing data model objects (DMQs) directly in Flex templates, using Data Cloud related lists, and fetching Data Cloud data using prompt-initiated flows

4. Universal Containers (UC) wants its AI agent to return responses quickly. UC needs to optimize the retriever's configuration to ensure minimal latency when grounding AI responses. Which configuration aspect should UC prioritize?

A) Ensure the retriever's filters are defined to limit the scope of each search efficiently.
B) Increase the recency bias setting for the retriever limiting scope to more recent data.
C) Configure the retriever to operate in dynamic mode so that it modifies the search Index structure at runtime.

5. An Agentforce Specialist needs to create a prompt template to fill a custom field named Latest Opportunities Summary on the Account object with information from the three most recently opened opportunities. How should the Agentforce Specialist gather the necessary data for the prompt template?

A) Select the latest Opportunities related list as a merge field.
B) Select the Account Opportunity object as a resource when creating the prompt template.
C) Create a flow to retrieve the opportunity information.

Solutions: