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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Which three statements are true about building Digital Customer Service (DCS) applications?

A) Only one version of a DCS application can be active in production at any time.
B) DCS includes a "reference implementation template" that illustrates recommended implementation practices.
C) DCS application can be embedded in other sites.
D) Many DCS applications can be active in production at the same time.

2. Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?

A) Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.
B) Choose all optional result columns.
C) Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by 7-Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates
D) Do not choose any optional criteria columns.

3. Which two steps are needed to create a new business object in Digital Customer Service?

A) Assign object access roles to an administrative user.
B) Assign the new business object to a page.
C) Map a Visual Builder Cloud Service business object to the object API.
D) Assign the new business object to a new component.

4. Which two keyboard shortcuts can be modified?

A) Cancel
B) Create Service Request
C) Save and Close
D) Save and Continue
E) OK

5. Immediately after your production deployment of Engagement Cloud your users report that the media toolbar is not being displayed.
Which are two reasons for this behavior?

A) You entered a toolbar height that is not more than 70 pixels.
B) The only toolbar enabled is the default one, and you must configure at least two.
C) The signed-in user does not have the appropriate access privileges to a toolbar.
D) You have not enabled the Computer Telephony Integration (CTI) service.
E) You did not enable the vertical toolbar which is required, while the horizontal is optional.

Solutions: