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Microsoft AB-620 Exam Syllabus Topics:

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
An agent uses a flow that calls an external service which can occasionally fail or time out.
When a failure occurs, the agent must meet the following requirements:
- Must not terminate silently.
- Must send a notification containing the error details.
You need to configure the agent flow so that failures are handled in a controlled and predictable way.
Solution: Terminate the flow immediately on error.
Does the solution meet the goal?

A. Yes
B. No

Question 2

Drag and Drop Question
A company uses a supported Power Platform connector to provide real-time access to enterprise records for knowledge grounding in an agent in Copilot Studio.
To meet the business needs, the knowledge source must provide the following functionality:
- Avoid copying enterprise data into an index.
- Keep source-system access controls enforced.
- Access data by calling the system at runtime.
You need to configure the connector knowledge source.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Question 3

Hotspot Question
A company is deploying an agent that uses generative responses. During pilot testing, some responses are blocked by responsible AI filtering. The company has Application Insights enabled.
You need to enable the following:
- Must implement safeguards to block unsafe or harmful content.
- Must implement protections for user prompts and model-generated
responses.
- Must be able to investigate why responses are filtered.
You need to configure Responsible AI safeguards and diagnostics.
Which setting should you configure for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 4

An agent in Copilot Studio is evaluated using a fixed test set and an automated evaluation method.
After running the evaluation, the team observes that the same three interactions fail in every run, while all other interactions pass consistently.
You need to use the evaluation results to determine an accurate conclusion.
What should you conclude from the evaluation results?

A. The agent should not be deployed.
B. The agent's overall design is flawed and requires a full redesign.
C. The outcomes isolate which portions of the agent's functional scope require remediation.
D. The failing interactions are caused by an issue in the underlying language model.

Question 5

Drag and Drop Question
A company is extending agents in Copilot Studio with both external capabilities and enterprise content access. Some user requests require grounded answers, while other requests require executing actions.
To meet the business needs, the agent must meet the following requirements:
- Ground answers using results from enterprise data.
- Invoke callable functions exposed through a standardized tool
interface.
- Write an update to a system by using an authenticated action during
the conversation.
You need to integrate the correct approach to meet the requirements.
What should you integrate for each requirement? To answer, move the appropriate integrations to the correct requirements. You may use each integration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Solutions: