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This exam measures your ability to accomplish the following technical tasks: Perform configuration, Manage core sales tables, Configure additional tools and services.

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The MB-210: Microsoft Dynamics 365 Sales exam is a mandatory requirement for earning the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification. This test measures the capacity of the candidates to perform the following tasks: executing configuration, managing key sales entities, as well as customizing additional tools and services.

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What skills are measured in Microsoft MB-210?

All the exam topics are broken into various subtopics that should be studied and comprehended clearly. They are as follows:

• Configuring extra tools in addition to services.
• Configuring performance;
• Managing core entities of sales;

Each of the sections included in the Microsoft MB-210 exam makes up a certain percentage of the content, and in each area, you will be tested on various tasks.

Domain 1: The first objective makes up about 25 to 30% of the exam content. In this section, the candidates will have to prove their skills in certain tasks. Thus, first and foremost, they should be able to configure sales settings. This includes different things, such as managing and creating sales collateral, configuring business settings, sales security roles, auto number settings, and more. They should also know how to configure processes and create sales visualization. Here, you will be dealing with various tasks, such as designing sales reports, configuring record creation rules, and more.

Domain 2: The next topic area covered in the Microsoft MB-210 exam makes up almost half of the whole content. So, if you want to do well in this subject, it is important that you have some experience doing certain tasks. Firstly, you will be required to manage and create contacts and accounts, create leads, manage opportunities, quotes, product catalogs, and sales order processing. There is no denying the fact that performing all of these tasks will be difficult and that is why it is important that you put hours of practice into it. Moreover, your preparation process should include learning of the skills in creating and managing contacts, activities, and accounts, converting activities to leads, and customizing the Opportunity Close form.

Domain 3: This subject makes up about 15 to 20% of the Microsoft MB-210 exam questions. The main areas where you will be tested in this section are creating and configuring playbooks, managing forecasting, and configuring integration with external sales applications. This means that you should know about the use cases for AI Builder, Power Virtual Agents, and Customer Insights, scheduling and properties, as well as playbook categories and playbook templates.

Gaining Expertise on Test Topics

The Microsoft MB-210 exam is extensive in nature and any aspirant has to gain solid expertise in the exam topics to weave success. Therefore, it is crucial that one has to follow a verified and established learning path. The vendor, for instance, offers a wide range of free and paid training options, which are trying to impart the best-of-breed understanding of test topics and prepare the Microsoft MB-210 aspirant for the exam day. As far as the free training courses are concerned, you’ll come across such sessions as Working with Dynamics 365 Sales, Create and Use Analytics Reports Using Power BI, and Implement Goal Management in Dynamics 365 Sales and Customer Service. All of these are beginner & intermediate-tier classes that focus on Dynamics 365 technology and prepare you for the tasks that a functional consultant and business user perform. Simply put, if you are targeting both free and reliable training, enjoy these 15-module sessions offered by the vendor. On the other hand, for a detailed understanding of the subject matter, one can always take the help of instructor-led training offered by Microsoft. Course MB-210T01: Microsoft Dynamics 365 Sales is the name of the option available in this category. It is a one-day long course that tries to explain the tested areas in detail. Some of the key skills gained during this class are:

• The usage of analytics tools necessary for the data of customers.
• Managing the records of customers;
• The configuration of product catalog;
• Completing a sales cycle;
• Installing and configuring the application;
• Identifying common sales scenarios;

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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