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Avaya 61451T Exam Syllabus Topics:

Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:

1. What are the benefits of integrating the EAS feature into a communication strategy?
(Choose Two)

A) It allows for more effective management of call queues and agent resources
B) It provides a method for locking out unauthorized users
C) It ensures that the most skilled agents handle specific calls
D) It enables automatic call encryption for sensitive information

2. How are changes to user profiles and roles typically administered in Communication Manager?
(Choose Two)

A) Through automated scripts run at scheduled times
B) Through direct modifications on each handset
C) Via the System Manager web interface
D) Using batch files via the Command Line Interface

3. Which feature of Communication Manager is critical for managing IP phones as endpoints?

A) High-definition video support
B) Direct satellite communication support
C) Analog signal conversion
D) Built-in DHCP server capabilities

4. What information do Alarms, Error, and Event reports typically include for troubleshooting?

A) Detailed descriptions of the error and suggested fixes
B) User access logs and timestamps
C) Financial implications of errors
D) Predictions about potential future system issues

5. How do the EC500 and Extend Call features primarily function within Communication Manager?
(Choose Two)

A) They provide automatic voicemail transfer.
B) They enable calls to be extended to mobile or other external devices.
C) They allow users to switch devices mid-call without interruption.
D) They encrypt calls when extended to an external device.

Solutions: