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Avaya 33820X Exam Syllabus Topics:

Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

Question 1

A customer wants an Avaya Elite Multichannel R6.6 solution with the following deployment options:
* Single Server
* Multiple Server - Single VMS
* Multiple Server - Multiple VMS
In a Multiple Server - Single VMS Preferred Deployment option, which three are the part of the 3-server solution? (Choose three.)

A. EMC-SQL-DB
B. EMC-XML
C. EMC-CORE
D. EMC-VMS
E. EMC-IDS

Question 2

Which two statements about the enhancements to Elite Multichannel Release 6.6 security are true? (Choose two.)

A. Support for TLS 1.0 and 1.1 have been dropped from EMC 6.6.
B. All connections to EMC 6.6 Servers use only TLS 1.2 to communicate.
C. Elite Multichannel 6.6 supports WebLM Release 6.x.
D. Elite Multichannel 6.6 uses SSLv3

Question 3

Avaya enabled the automated installation of the Avaya OneCloud™ ReadyNow software. With each ReadyNow Solution, Avaya is delivering a pre-built golden image which includes the Avaya Virtual Machine applications or services.
Additionally, which program Is leveraged to automate the implementation of network, firewalls, and security container?

A. Capacity Planner
B. Avaya Update Manager
C. vCenter Manager
D. Avaya Maestro

Question 4

Which key Avaya Aura® Call Center Elite Multichannel (EMC) component sends a signal to Avaya Enablement Services (AES) to pass the call control and call event Information to Elite Multichannel applications, such as the EMC Desktop?

A. XML Application
B. XML Service
C. XML Client
D. XML Server

Question 5

You have designed a reference solution that includes the Avaya G450 Media, which is targeted for mid-to-large sized branch offices, medium sized standalone businesses, or small campus environments.
The robust TDM capabilities for scalability and deployment flexibility Includes 192 analog or digital (DCP) ports, up to 8 Tl/E1s up to 10,000 Busy Hour Call Completions, and how much DSP channel capacity?

A. 80
B. 20
C. 160
D. 320

Solutions: